Business Tool Development and Integration

Let our experts design, develop, and deploy your Corporate Blog, Customer Relations Management (CRM) system, Content Management System (CMS), Support Ticketing System or any other tool deemed necessary in adding to your bottom line. Our trained experts will provide best practices consultation and training to get your staff up to speed on your new business tool set.

Blog - A blog (an abridgment of the term web log) is a website, usually maintained by an individual, with regular entries of commentary, descriptions of events, or other material such as graphics or video. Entries are commonly displayed in reverse chronological order. "Blog" can also be used as a verb, meaning to maintain or add content to a blog.

Corporate Blog - Blogs, either used internally to enhance the communication and culture in a corporation or externally for marketing, branding or PR purposes are called corporate blog.

Customer Relations Management (CRM) - CRM solutions provide the strategies, technologies, and applications you need to precisely manage the customer experience you deliver, from initial contact to acquisition and retention of your customers. The right CRM solution can help you turn potential customers and existing customers into lifelong clients.

Content Managment System (CMS) - A web content management system is a software system used to manage and control a large, dynamic collection of web material (HTML documents and their associated images). A CMS facilitates document control, auditing, editing, and timeline management. A Web CMS provides the following key features:

• Automated templates - Create standard output templates (usually HTML and XML) that can be automatically applied to new and existing content, creating one central place to change that look across a group of content on a site.
• Easily editable content - Once your content is separated from the visual presentation of your site, it becomes much easier and quicker to edit and manipulate. Our CMS solutions include WYSIWYG (What You See Is What You Get) editing tools allowing non-technical individuals to create and edit content.
• Web standards upgrades - Active CMS solutions usually receive regular updates that include new feature sets and keep the system up to current web standards.
• Workflow management - Workflow is the process of creating cycles of sequential and parallel tasks that must be accomplished in the CMS. For example, a content creator submits a story but it is not published on the website until the copy editor cleans it up, and the editor-in-chief approves it.
• Document management - Our CMS solutions provide a means of managing the life cycle of a document from initial creation time, through revisions, publication, archive, and document destruction.
• Content virtualization - Our CMS systems provide a means of allowing each user to work within a virtual copy of the entire website, document set, and/or code base. This enables changes to multiple interdependent resources to be viewed and/or executed in-context prior to submission.